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Free WiFi network on smartphone in the shopping mall
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It’s getting harder and harder to convince visitors to spend time on your website, In fact industry statistics indicate on average a visitor will leave your website in 10 to 20 seconds unless encouraged to stay.

We go through your website and evaluate it on multiple criteria to assure that it offers visitors an enjoyable experience.  Additionally, we provide insight and suggestions on how to improve the overall feel and functionality of your web site.

When we Shop Your Facility, we work with you to customize exactly what areas you want to target.  Utilizing our step-by-step checklist we deliver several items:

  •   Give a scoring grade to each individual aspect of the shop.
  •   Keep track on a minute by minute basis of how and when each action occurs.
  •   Include a narrative that provides our shopper’s personal insight to go with the scoring grades 
  •   Provide photographs

Combining these inputs with our experienced shoppers lets us create a report that gives you a very specific evaluation of what went on during the shop.   Give us a chance to evaluate your facility and show you how to keep or bring it up to Five-Star standards. 

 

Typical Web Site Evaluation Includes:

Navigation simplicity

Look and feel  on Mobile & Desktop

Easy to find content

Typos and grammar

Hard to read landing pages

Clear Call To Action

Asking for too much information

Appearance

Broken Links

Reservations