It’s getting harder and harder to convince visitors to spend time on your website, In 2025, industry statistics indicate that the average website visitor will leave within 10 to 20 seconds unless actively engaged. This “time to engage” is crucial for making a strong first impression and capturing a visitor’s attention.
Key Factors Influencing Visitor Retention:
- Page Load Speed: If a website takes more than 3 seconds to load, 53% of mobile users will leave
- First Impressions: Visitors quickly assess relevance, professionalism, and visual appeal in the first 5-10 seconds.
- Clarity of Purpose: A clear value proposition or call-to-action (CTA) must be evident immediately.
- Content Engagement: Interactive elements like videos, animations, or personalized messages can extend time on site.
- Mobile Optimization: A poor mobile experience will cause users to bounce quickly, as over 60% of web traffic is mobile.
We go through your website and evaluate it on these criteria and more to assure that it offers visitors an enjoyable experience. Additionally, we provide insight and suggestions on how to improve the overall feel and functionality of your web site.
When we Shop Your Facility, we work with you to customize exactly what areas you want to target. Utilizing our step-by-step checklist we deliver several items:
- Provide Screen Shots & graphics highlighting areas of concern
- Include a narrative that with insight to moving forward
- Evaluation of all links
By combining expert insights from our secret shoppers with in-depth analysis, we provide a detailed evaluation of your website’s user experience. Our comprehensive report helps you assess your site’s performance and discover how to achieve or maintain Five-Star standards.
“Sunshine State Golf Carts Ocala hired Shop Your Facility to conduct a comprehensive evaluation of our website, and we were thoroughly impressed with the detailed report they provided. It offered an in-depth look at our site, highlighting areas where we excel and identifying opportunities for improvement—even pointing out small details we had overlooked from a guest’s perspective.
“The detailed breakdown, including screen captures of problem areas, was enlightening and gave us valuable insight into our efficiency and customer interactions online. Additionally, the narrative accompanying the report went beyond just numbers, offering actionable insights and a deeper understanding of the guest experience.
Shop Your Facility provides an honest, in-depth review of your website through the eyes of a guest. I highly recommend their service”
William Smith
Owner
Sunshine State Golf Carts Ocala
Ocala, Florida
STAR EV Dealer
Typical Web Site Evaluation:
Navigation simplicity
Look and feel on Mobile & Desktop
Easy to find content
Typos and grammar
Hard to read landing pages
Clear Call To Action
Asking for too much information
Appearance
Broken Links
Reservations
We're ready, Let's talk.
Call Us at 910-297-4614
Support
910-297-4614